WHAT DOES ISO STAND FOR?
ISO is an acronym for “in search of.” We encourage open communication and want your feedback! Please let us know which styles you love, hate or are “ISO.” After all, what you are “ISO” may become our next item for sale.
HOW DO I MAKE A PURCHASE?
Checkout via our Instagram Shop or website. You will receive an email with your order confirmation as well as tracking once your item ships.
WHAT IS YOUR RETURN POLICY?
Full Priced Items
We offer free 14-day returns starting from the day of delivery. Merchandise must be received to us within 14 days in order to qualify for a full refund.
Items received between 15-30 days of delivery will qualify for store credit minus the cost of the shipping label.
Merchandise must not be worn, altered, or washed. We will not issue refunds or exchanges for items over 30 days of receipt. We can offer an exchange if that size is available within 30 days of delivery.
If you are unhappy with your purchase and your item/s meet the criteria above, we will issue you a prepaid return label. Once the item is received and processed, we will issue the refund or ship out your replacement items.
Items that are 25% off or more are final sale. All mystery box items are final sale and not eligible for returns, refunds or exchanges.
DO I PAY FOR SHIPPING?
We offer free shipping within the continental US. The amount posted on each sale is the total and you do not need to pay an additional free for shipping and handling. If you are shipping outside of the US, please DM us and we can provide you a cost estimate for shipping.
WHAT HAPPENS IF I MISS OUT ON A STYLE I LOVE?
If you see an item you love is sold out, please comment on the post or click on ‘notify me’ on the webpage and you be contacted when the item comes back in stock.
WHY DID YOU CREATE ISO STYLE?
ISO Style was created to unite online shopping and social media. ISO Style streamlines the online shopping process by providing a curated selection of contemporary women’s apparel directly to your Instagram feed. Let us help you find the latest trends that you are ISO!